Terms of Service

Last updated: August 24, 2026

Acceptance of terms

FrontDeskAnswer at frontdeskanswer.com. By accessing or using the service, you agree to these Terms. If you do not agree, do not use the service.

Use of service

FrontDeskAnswer grants you a limited, non-exclusive, non-transferable license to use the service for your personal or business purposes, subject to these Terms.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Payments and subscriptions

Paid plans are billed on a recurring basis. You may cancel at any time through the billing portal. Refunds are handled at our discretion. Payments are processed by Stripe.

SMS and missed-call alerts

If you opt in to SMS, FrontDeskAnswer may send missed-call lead and dispatcher alerts. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help.

Prohibited uses

You may not use FrontDeskAnswer to violate any applicable law, infringe intellectual property rights, transmit spam or malware, or attempt unauthorized access to our systems.

Intellectual property

All content, trademarks, and software comprising FrontDeskAnswer are owned by us or our licensors. You retain ownership of content you submit.

Disclaimers

The service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the service.

Contact

Questions about these Terms? Email us at support@frontdeskanswer.com.