Turn unanswered calls into lead texts your team can act on.
FrontDeskAnswer answers calls your team misses, captures the job details, and sends a clean lead summary to the dispatcher or owner. Customers keep calling your existing number.
Existing number
Forward only the calls you choose.
Lead text
Issue, urgency, callback, and timing.
Owner control
Pause handling before live routing.
Live recovery console
Missed call converted to lead
Unanswered call
00:08 capturedNorthside Heating after-hours line
Caller needs help with AC blowing warm air and wants a callback tomorrow morning.
Lead text
SentDispatcher notified
Name, phone, issue, address, urgency, and preferred window sent by SMS.
Control
Owner controlledRouting stays reversible
Pause call handling in the app; stop forwarding at the phone provider when needed.
Existing number stays
Customers keep calling the same business phone number; forwarding is reviewed separately.
No surprise routing
Creating an account or opening an invite does not make FrontDeskAnswer answer live calls.
Recording off by default
The setup flow keeps privacy controls visible before a real call is routed.
Fast callback context
The team gets the information needed to follow up while the job is still warm.
Safe test setup
Review business details, forwarding, privacy, and test-call readiness before live routing.
Built for operators
Clear lead summaries and simple controls, not another complicated phone system.